Chapter 2 of 9

How Google Works

Before you can optimise for Google, you need to understand what Google actually does. It's a three-stage process - and knowing each stage tells you exactly what SEO is trying to influence.

8 min readBeginnerLast updated June 2026

The three stages: Crawl -> Index -> Rank

Google's job is to organise all the information on the internet so anyone can find what they're looking for in under a second. To do this, it runs a continuous three-stage process:

1
Crawling - Discovery
Google sends automated bots (called "Googlebot" or "spiders") to visit web pages across the internet. They follow links from page to page, discovering new and updated content. Think of it like a librarian walking the shelves to find new books.
2
Indexing - Understanding
After crawling a page, Google analyses its content - what the page is about, the quality of the writing, the images, the structure. It stores this analysis in its index: a massive database of every page it's processed. Pages not in the index can't appear in search results.
3
Ranking - Deciding
When someone searches, Google looks through its index and decides which pages best answer that specific query. It ranks them in order - most relevant and trustworthy first. This is the stage that produces the results you see.

Stage 1: Crawling

Googlebot crawls the web by following links. It starts from a set of known pages and discovers new pages by following every link it finds. This is why getting a link from an established website is so valuable - it helps Google discover your content faster.

What can block crawling?

Your website can accidentally block Google from crawling it. Common causes: a `robots.txt` file that disallows Googlebot, `noindex` tags on pages you want indexed, slow server response times that cause Googlebot to give up, or broken internal links that prevent Google from finding deeper pages.

AU Tip

Google Search Console (free) shows exactly which pages Googlebot has crawled, which it couldn't access, and why. Every Australian business should have this set up - it's the direct line of communication between your site and Google.

Stage 2: Indexing

Once Google crawls a page, it tries to understand it. It reads the text, analyses the structure (headings, titles, internal links), looks at images (including their alt text), and evaluates the overall quality and depth of the content.

Not every page that gets crawled gets indexed. Google can choose not to index a page if it thinks the content is too thin, is a duplicate of another page, or doesn't add any value. This is why content quality matters - it's not just about users, it's about passing Google's indexing quality bar.

The index is not the whole web

Google has indexed hundreds of billions of pages - but it hasn't indexed everything. New websites with no incoming links may take weeks or months to get indexed. Submitting your XML sitemap in Google Search Console dramatically speeds this up.

Stage 3: Ranking

Ranking is where SEO has the most impact. When someone types a query, Google retrieves every indexed page that could be relevant and runs them through its ranking algorithm - producing the ordered list of results you see.

Google's algorithm processes hundreds of factors in milliseconds. It's trying to answer one question: which of these pages will best serve this user's intent?

Key concept: Search intent

Google doesn't just match keywords - it tries to understand why someone is searching. "Best Melbourne restaurants" has informational intent (a list). "Book table Melbourne restaurant" has transactional intent. "Flower delivery near me" has local intent. Matching your page to the right intent is as important as matching the keywords.

The key ranking factors

Google has confirmed over 200 ranking signals. The most impactful for AU businesses in 2026:

Links
Backlinks
Links from other websites are still the #1 authority signal. Quality matters far more than quantity - one link from a respected AU news site outweighs 100 links from low-quality directories.
Content
Content relevance
Does your page genuinely answer the search query? Google evaluates depth, accuracy, and whether your content comprehensively covers the topic better than competing pages.
Speed
Core Web Vitals
Page loading speed, visual stability, and interactivity. Google measures these via its Core Web Vitals metrics and uses them as a ranking tiebreaker - especially on mobile.
Mobile
Mobile-friendliness
Google uses mobile-first indexing - it primarily uses the mobile version of your site for indexing and ranking. Non-mobile-friendly sites are penalised in mobile search results.
Security
HTTPS / security
Google gives a small ranking boost to sites using HTTPS. More importantly, Chrome flags HTTP sites as "not secure" - which increases bounce rate and signals poor quality to Google.
Target
E-E-A-T
Experience, Expertise, Authoritativeness, Trustworthiness. Google evaluates these signals - especially for medical, financial, and legal content ("Your Money or Your Life" pages).

What SEO actually changes

Now that you understand the three stages, here's exactly what SEO work is doing at each step:

Technical SEO improves the crawling and indexing stages - ensuring Googlebot can access your site, that pages get indexed correctly, and that your site loads fast enough to pass Core Web Vitals checks.

On-page SEO improves the relevance signals Google sees when it processes your content - helping it understand what your page is about and matching it to the right search queries.

Link building improves your authority signals in the ranking stage - more high-quality links mean Google trusts you more, which pushes you up the rankings for competitive queries.

Chapter 2 - Key Takeaways
  • Google processes the web in three stages: crawl (discover) -> index (understand) -> rank (decide)
  • Pages not in Google's index cannot appear in search results - always check Search Console for indexing issues
  • Google ranks based on relevance, authority (backlinks), and experience signals (speed, mobile-friendliness)
  • Search intent is as important as keyword matching - Google tries to understand why someone is searching
  • SEO work maps directly to these stages: technical SEO helps crawl/index, content helps relevance, links build authority